General

Which size should I take?

There are size charts on each product page, at the bottom of their description.

How should I wash it?

To keep your brand new cloth as long as possible, we suggest using cold water, putting it inside out, not to mix colors with white, and not to put it in the dryer.

Will my life change if I purchase some Ctrue?

Yes of course, and for the better. 😊

Shipping and return

Where is my order?

You can follow the status of your order by clicking here.

How long does it take before receiving my order?

Fast and furiously! Please note that we are doing custom orders. Thereby, including processing and shipping, your order will be waiting at your doorstep between 7 to 15 business days.

What’s a business day?
These are the days between and holding from Monday through Friday, and do not include public holidays and weekends. (Source: Wikipedia)

I did not receive my order, it is incomplete and/or damaged.

Please send us a message with your order # and as much information as possible about this unfortunate situation.